Returns & Exchanges

At Small Dog Electronics, we want you to be completely satisfied with your purchase. If your new tech isn't the perfect fit, you can return most items within 14 days of delivery for a refund or exchange.

1

Initiate Your Return

Log into your account or contact our support team to request a Return Merchandise Authorization (RMA) number within the 14-day return window.

2

Prepare the Package

Carefully pack the item in its original manufacturer packaging, ensuring all manuals, cables, and accessories are included to avoid restocking fees.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized carrier location, making sure to keep a copy of your tracking number.

4

Inspection and Refund

Once our technicians verify the condition of the returned electronics, your refund will be processed to your original payment method within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing